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Fraud Awareness

  • Account Protection
    1. Always check your last login date
    2. Don’t use your account on an unknown computer or device
  • Software Updates
    1. Don’t send financial information such as card numbers by email
    2. Frequently update your browsers, softwares and apps
    3. Always check your last login date
  • Using Public WIFI
    1. Do not execute any online financial transaction using the public WIFI
    2. Don’t use your account on an unknown computer or device
    3. Always check your last login date
  • Social Media Tip
    1. Don’t share your financial information on social media
    2. Beware of notices announcing that you have won a prize for a contest you did not enter
  • Unsolicited messages

    Beware of notices announcing that you have won a prize for a contest you did not enter

  • What you need to remember
    1. Ecobank will not ask you to provide your personal or financial information
    2. If you receive an email that includes a link to a website, ensure that the website is legitimate before visiting the site
    3. Do not respond to emails, SMS and unsolicited calls from people you don’t know asking for your personal or banking information

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