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Secure Banking

Protect yourself when you bank and shop online

From Phishing and Pharming to malware and work-from-home scams, there are many online threats whose goal is to steal both your identity and your money.

At Ecobank, your safety and security is our number one priority. There are a number of ways to protect yourself from online fraud and identity theft:

How Ecobank protects you:

  • Customisable security alerts
  • Password protected log-in
  • Security software developed and supported by Trusteer —provided for free by Ecobank

How to protect yourself:

  • Monitor your Ecobank accounts using Online Banking
  • Create a unique password for your Online Banking account that you don’t use for any other web account
  • Update your anti-virus and anti-spyware software frequently
  • Keep your computer’s operating system up-to-date, and accept update prompts
  • Do not open or respond to emails from senders you don’t know

To report any type of fraud concerning your Ecobank accounts, talk to us in branch, or forward a suspecting email here. Then, be sure to delete the suspicious email from your mailbox.

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