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EcobankPay

Any payment.
Any time. Any place.

How to pay with QR code

  • Open Ecobank Mobile app (or other bank’s app) and select ‘Pay Merchant’
  • Select ‘Masterpass’ or ‘Visa’
  • Scan the merchant’s QR code
  • Enter amount and account to be debited
  • Enter PIN number
  • Click ‘OK’ to confirm payment
  • You’ll then receive a confirmation message via the app and as an SMS
Scan QR code
Enter amount
PIN + OK
Dial bank code
Merchant Code + Amount
PIN + OK

How to pay with USSD

  • Dial bank code eg *326# *402# (please note that the code varies from country to country)
  • Select ‘Pay Merchant’ eg option 6
  • Select account to be debited and preferred method of payment: Masterpass, Visa or mCash (available only in Nigeria)
  • Enter Merchant Terminal ID
  • Enter Amount
  • Enter PIN
  • Click ‘OK’ to validate the transaction
  • You’ll then receive a confirmation message
For merchants

How to get your EcobankPay QR code

  • Make sure you are first registered on the Ecobank Mobile app
  • Go to Facebook Messenger on your phone or PC and search for ‘EcobankPay with Rafiki’
  • Engage a conversation with Rafiki by clicking “send message”
  • Click ‘Get started’
  • Read the Terms & Conditions and the Data privacy Policy and click ‘Accept’
  • Select your preferred language
  • Enter the mobile number you use for mobile banking, starting with the country code
  • You will receive a One Time Password on your registered mobile pone number which you must enter before you complete onboarding
  • Enter your mobile banking pin
  • Select ‘Get EcobankPay QR’
  • If you do not have Facebook Messenger app, log into Facebook, click the Chat Area at the bottom right corner of the screen, search for ‘EcobankPay with Rafiki’, click ‘Get started’ and then follow the same steps as above.