Improve your payments and efficiency, across Africa

We help improve your payments processes and operational efficiency across Ecobank’s platform in 36 African countries. If you are doing business in Africa, we can provide you with innovative, end-to-end cash management solutions to meet your specific needs in all the countries in which we operate.

Our Product Specialists and Account Managers will work closely with you to understand your business needs. They will also customise a range of value-enhancing solutions to optimise all your payment processes across Sub-Saharan Africa.

Over-the-Counter Payment Services

This service is designed to enable companies to make bank payments direct to beneficiaries at Ecobank branch counters. Payment details are conveyed to a designated Ecobank branch where the payment will be received. Payment can be either in cash or by cheque.

Ecobank also provides a comprehensive corporate payment platform, Ecobank Omni, which enables our clients to send us beneficiary details in a secure manner.

Customer On-Site Payment Services

Teller and cashiering solutions are available at agreed customer locations. Cheque encashment, cash disbursement, wage packaging and other solutions are available on request. ATMs can also be installed at customer locations, where there is a high demand for cash withdrawals.

Cash Delivery Services

Specialised cash delivery services at agreed locations and by frequency are available in the countries in which Ecobank operates.

Domestic and Cross-Border Wires

In many countries, domestic and third-party payments require specialised Electronic Funds Transfers (EFT), Real Time Gross Settlement (RTGS) payments for high value transactions and SWIFT payments. Ecobank Omni enables speedy processing of such transactions.

Electronic Bulk Payments

We ensure secure receipt of payments information from our customers, either through an ERP account payables system or another agreed data format. We process and authenticate your transactions electronically and credit beneficiaries promptly, enabling you to benefit from Straight-Through-Processing (STP). These solutions are available via Ecobank Omni, which has the capability to process up to 100,000 transactions in a single batch.

For large payment runs, such as Dividend credits, Large Salary runs, IPO Refunds, Student Loan credits and Insurance payments, Ecobank will work with clients to produce tailored solutions to the required efficiency standards.

Optimise your cash management, across Africa

Accelerate your cash inflows and meet your corporate cash management needs across the 36 African countries in which we operate. We can provide you with innovative, end-to-end cash management solutions to meet your specific requirements. Our extensive footprint, combined with our best-of-breed technology platform, enables you to gain faster access to your funds and improve your operational efficiency. Our Account Managers and product staff will work with you to better understand your business and workflow needs to customise a range of innovative, value-enhancing solutions to enhance your productivity. Our services are specially designed to meet the needs of your business across the Sub-Saharan Africa region. We streamline your collections processes and enable you to extract additional liquidity throughout your working capital cycle – from when orders are placed to cash realisation.

In-branch collections

Our branches serve as cash and cheque collection locations, enabling your customers/ consumers to make payment directly into your account with real time online transfer of information to your offices. Ecobank processes these collections efficiently to avoid any reconciliation issues. As a result, your company gains a wider reach across the African continent. Ecobank has currently over 1,200 branches across 36 African countries. This service is mostly suitable for tax collections, bill collections, distributor collections, school fees collections, investment fund collections and IPO collections.

Cash-in-Transit Services (CIT)

Ecobank can provide CIT services at your business/sales offices in the countries where we operate, at your requested frequency. The cash will be collected by a security company and is insured during transit.

Teller Implant Services

The bank will provide an officer to provide direct cashiering services to your customers in your office. The service facilitates cash, cheque and card transactions, thereby providing your customers with multiple deposit options. Ecobank will ensure that all funds collected on your behalf are lodged into your account on a daily basis, with online access to account information.

Mass Collections

Our Mass Collection solutions are particularly useful for utilities, revenue authorities and clients handling large volumes of deposits. These large organisations requiring collections solutions can enhance their Receivables Management by utilising Ecobank’s collection platforms. We provide data enrichment, with many customer-defined fields captured with each deposit, such as unique reference numbers, ID numbers, passport numbers and location details of deposits. Depending on the client and country, we are able to interface this solution to your account receivable system and enable immediate reconciliation and payment confirmation of your deposits. Customisable reports are available to clients for better control over their working capital.

Merchant POS Acquiring Services

Leveraging our massive investment in technology, Ecobank has been a pioneer in cards and payments products. We have the Ecobank Regional Card, now called the Pan African Card, which enables ATM and POS transactions in the countries in which we operate, and also a unique offering at Nedbank ATMs in South Africa. Our Merchant Point of Sale (POS) services enable merchants, stores and corporates to offer POS card acquisition. Thus customers’ sales are speedily credited to your account as our POS can accept Ecobank PAC cards, MasterCard, Visa and China UnionPay. In Nigeria, we also accept Verve cards.